Shipping Policy

At Soul Sole, we believe in providing a seamless shopping experience, and our shipping policy reflects our commitment to fast and reliable delivery. Please read the following information to understand our shipping procedures:

Order Processing:

  • Most orders are shipped on the same day after confirmation via phone.
  • Orders that require additional processing are dispatched within 48 hours after confirmation.

Delivery Timeframe:

  • All India delivery typically takes between 3 to 7 business days from the date of dispatch.
  • Please note that delivery times may vary based on your location and other external factors.

Shipping Partners:

  • We partner with leading courier services such as Bluedart and Delhivery to ensure the safe and secure transit of your Soul Sole Women's Sneakers.

Free Shipping:

  • We are pleased to offer free shipping on all orders across India. There are no hidden costs or additional charges for shipping.

Order Tracking:

  • Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment on the courier partner's website.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delivery Attempts:

  • Our courier partners will make multiple attempts to deliver your package. If you are unavailable during these attempts, they will leave a notification for you to reschedule delivery or pick up the package from a local facility.

Contact Information:

  • For any inquiries or assistance regarding shipping, please contact our customer support team at helpdesk@reliancemart.in.

Note:
While we strive to meet the specified delivery timelines, unforeseen circumstances or events beyond our control may lead to delays. We appreciate your understanding and patience in such situations.

Thank you for choosing Soul Sole Women's Sneakers. We look forward to delivering your stylish footwear to you promptly and efficiently.